Apr 13, 2012
Amusingly pissed-off letter to Continental Airlines about a seat by the lavatory
This creative missive β written in-flight by an angry customer and confirmed as real by a company rep β was received by Continental Airlines’ customer service department 7 years ago today.
If you’re going to be angry at a company, be angry like this…
(Mild NSFW language)
(via Letters of Note)
* * * * *
“^ and taste”
Incredible.
Simply beautiful.
“I feel like I’m bathing in a toilet bowl of blue liquid, and there is no man in a little boat to save me.”
Still snickering.
this is great!! You can tell the frustration by his handwriting!!!!
From company rep confirmation: “…we would fix it in a whiz.” LOL! I wonder if he meant to say that?
=D=D This guy is my hero!!
If you look at the letter, he is complaining about 29E. The rep talks about 29D in her statement??? Wonder how concerned they really are about customer satisfaction?
Comedy gold (no pun intended).
Another stupid ass-hole passenger! By law there must be at least TWO empty seats on a large plane (in-case of a medical emergency that a passenger may lay down). There are also the hostess seats as reserve. If you ASK the flight crew to move you, it will CERTAINLY be approved, if you submit a silly complaint AFTER the flight you do not have enough IQ points to be allowed on any airline! RRG :-(
Yea, but this is still piss-your-pants funny.
i guess you didn’t read the statement in the link.
“according to Continental spokeswoman Courtney Wilcox. She sent me the airlineβs official, potty joke-intensive response:
‘Most flights are not sold out and normally we can easily re-seat a customer who prefers not to sit in this location. However, the Dec. 21 flight was completely full, and we have apologized to the customer who wrote to us about the concerns.’”
Without the letter, how would the airline know about the problem? You think they’re going to listen to flight attendants complaining about having to move passengers from the seat?
By chance, do you work for the airlines?
I did not know that. Weird.
You must either work for an airline or you fly a lot. Not everyone flies often and knows all the laws and rules that you know. I don’t think that not knowing all the rules or writing after the flight, makes this person as big an ass-hole as you are for calling him/her one … and saying that they shouldn’t be allowed on any airline because of when the complaint was submitted shows your lack of IQ or your inability to use what (if any) intelligence you have. Just because you know rules (or have a high IQ) doesn’t mean that you’re smart or should be allowed a way to write stupid, ass-hole comments. Maybe you should think about whether your calling this person names does anyone any good … if you still think your comment made sense, away from the computer.
JJES — Right On!
I truly laughed so much I gave myself an asthma attack.
We wrote a book about this and other incidents: Please Step Aside I AM A FREQUENT FLYER available on Amazon – http://amzn.com/1460911318
Stink shield, ass on my body, pornographic jigsaw puzzle…best complaint letter ever!
Why didn’t he just open the window?
AHAHAHAHAHA.