Business owner politely skewers a terrible customer on Facebook in defense of his employees

Yakima, Washington business Liberty Bottleworks has been inundated with online support over the last week after a raving customer was treated to a sane, no-nonsense rebuff on Facebook from the business’s co-founder.

In his kind but stern response he reminds her (and now the rest of us, too) that everybody deserves a merry Christmas, even the poor folks who have to work in customer service during the holidays…

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(via AdWeek)