We've all worked some crappy jobs. When you're fresh out of school and you just need some work experience, just about any job will do. But there are definitely tiers of job crappiness. Somewhere near the bottom of the crappy job food chain is every customer service job ever. If you've ever worked in food service or in retail, these things will all feel very familiar...
It can take a lot of patience to deal with customers.
There are certain customers who, no matter how many times you explain it, will just never get it.
We should all applaud those who are brave enough to take on the idiots of the world.
Sometimes customers will completely ignore you.
“Welcome to Taco Bell!” you exclaim with a smile (because your manager insists on it).
And what do they do? Nothing.
SAY SOMETHING. ANYTHING.
If you're going to make it in customer service, you'd better have the patience of a saint.
Being yelled at about things completely out of your control can come up fairly often, especially if you have incompetent managers. Sometimes it helps to remember the money you’re making while you’re forced to sit there and listen to someone scream like a child. Sometimes…it doesn’t.
You can't always hold it together, though.
That’s when you say, “One moment please,” go to the back of the store, and just let it out.
If you’re lucky, they’ll go away and never bother you again.
Multitasking is a critical part of any retail job, but customers don't seem to realize that.
It’s great being told to do something when you’re literally in the middle of doing multiple other things. Just great.