ou've been working really hard lately. You get up at the crack of dawn each morning, sit through a long commute for a job you don't love, only to get home so exhausted that you barely have enough energy to eat peanut butter straight out of the jar for dinner. Don't you think it's time for a vacation?
Why not give Airbnb a shot? For those out of the loop, the popular hospitality service lets homeowners rent out their houses and apartments to travelers looking for a more authentic experience than they might get staying in a hotel.
Sounds great, right? Before you book anything, you might want to browse these horrifying stories from Reddit users who have been both Airbnb guests and hosts.
It's a good idea to wait until after lunch, though.
Especially for #13.
1. "My one and only Airbnb stay was at a nice condo in Long Beach, CA right on the beach."
“Once I got home, the hosts tried to charge me $7000 for damages that were 100% false. They claimed I broke their refrigerator, TV, and Internet, spilled oil on their couch, and stole their bathroom rugs. They also claimed I did drugs in their apartment.” —caffeinedreamz
2. "We arrived at our Airbnb in Austin to find that the master bedroom had been quite literally blocked off by the pool table."
“We thought ”Eh, no biggie, they were probably cleaning and forgot to scoot it back.”
So we scooted it back to center of the room — right into the four little divots in the carpet from where it had been sitting before. Trip goes well, we leave — and a day later, I get an email from the property owner demanding payment for a professional balancing service to be performed on the pool table. Five hundred ding-a-lingin’ dollars.
After several days of going back and forth between the property owner and Airbnb customer support with these and other questions, my credit card was charged $500. So I called my credit card company, explained the situation and they recorded it as fraud.” —beefwich
3. "My first experience with Airbnb was when the host cancelled on us at 1am before our 6am flight. I just happened to check my email from the airport and was on with support within 10 minutes."
“Ended up in a really nice place in Jersey (original booking had been in Manhattan), but spent an extra $120 on private ground transport because we didn’t know the transit system yet and hadn’t planned to go to New Jersey as our first stop.
Later found out that she had cancelled on the two guests before us, though never so close to the last minute. Airbnb had taken down her listing, I saw the listing back up a few months later, with plenty of host cancellations.” —Scops
4. "I sent the guy a message before my flight saying I looked it up on Google Maps and it didn't look like a residence but didn't get a response."
“The guy had the wrong address listed and when I showed up at around midnight there was nothing there. The only hotel I could find that would answer the phone was a Courtyard Marriott.
At this point I was tired of lugging my stuff around like a dumbass and bit the bullet on a $350 room, which I only got to enjoy for six hours because I had to be up at 6am for a conference call. The next day I was given the correct address but was only given a partial refund.” —sdfsaasa
5. "We arrived after 20 hours of travel to a completely moldy apartment in Paris that gave us instant headaches."
“We called customer service who said we need to provide photo evidence before they can do anything but they will email us first so we can send the photos. That email never came because they sent it to the wrong email address even though we had them repeat it back to us twice. They said they can’t help us get a new place and so we were left on the street to fend for ourselves.” —asherfergusson