6. "My parents just this week discovered hidden cameras in their Airbnb spread throughout the house."
“Even worse, when they discovered them and covered them up, within an hour they got an angry call from the host demanding they uncover them so they could continue watching my parents.
So not only did they have cameras, they were actively monitoring them, which is such an insane invasion of privacy.” —DebatableAwesome
7. "I have a service dog & became friends with another lady who went through the same program as me for her mobility service dog."
“When she got married this past year she tried to go through an Airbnb ‘host’ in GA. We live 700 miles away from the wedding’s location, so it’s not right around the corner & easy to rearrange plans on short notice.
Everything was fine with the arrangements until 2 days before she was supposed to leave. The host suddenly changed their minds on allowing her service dog to come with her, even though that violates federal law and Airbnb’s own ‘policy.’ The lady told my friend she didn’t care if my friend was handicapped & that the dog assists with walking, maintaining balance, & retrieving items, there was no way they were letting a ‘filthy dog’ in their room because it could break things, potty in their floor, and they’d never be able to advertise it as ‘pet-free’ again.
Even after being informed of federal rights that service dog handlers have, and Airbnb’s ‘policy’ on service dogs, they refused to make it right. Utterly disgusting behavior.” —heartofbronzexxviiii
8. "My in laws used to air bnb their house while they were traveling."
“Once, the people staying there left the deck doors and windows open all night (despite the instructions being very clear that this should not be done) and a bird got into the house and in its stupid attempt to escape bloodied itself all over the main floor and died in the living room.
The people staying there decided not to mention anything and just left it like that. Two days later they get back and see the mess. What the fuck people!?” —maumacd
9. "I used to work customer service for Airbnb. One night at around 4am, I got a call from a guest saying that the place they rented was burning down."
“Twenty minutes later, I got a call from a host saying that a guest had burned their place down.
It wasn’t really my job to figure out who was at fault, or even what actually happened, but one thing was certain. That place did burn down.” —bayek
10. "I am a host and had a girl stay with me for about a week. Our house is a duplex, Airbnb downstairs and we live upstairs. We have pricing that varies dependent on the amount of guests who are staying, and she paid for just herself. Well, she also snuck in her boyfriend and her 'housekeeper' with her to stay. No big deal we let it go."
“We heard a lot of fighting through the ceiling/floor. Apparently the main guest ‘K.K.’ was staying with us because she had just closed on a home and needed somewhere to stay before moving in. Her and her boyfriend were having screaming matches about the mortgage payments on the house they hadn’t even moved into yet.
There were also a lot of crashing and banging sounds coming from downstairs. Well, when her visit was over we went downstairs … there were cigarette burns EVERYWHERE, piles of ashes, a trail of blood from the bathroom, through the kitchen, down the hall, across the living room floor and onto the bed sheets. A cat litter box (didn’t know she had a cat) in the middle of the living room FILLED to the brim with cat poop. And puddles of red wine everywhere. Our house smelled like dead animals and rotting food for two months afterward even after we had a cleaning company come through.
I had not ever had another experience like this in the year since as most of our guests are really lovely people. But wow. $35 cleaning fee didn’t cut it.” —manduboo