here's no shortage of stories about crappy things going down with the airlines, so here's one more to add to the very long list. The twist, however, is that the vile Ryanair customer filmed himself harassing and bullying a staff member at the Brussels Airport in Belgium so bad that he reduced her to tears.
Yeah, he's a real gem.
It all starts when the man can be heard debating whether or not he should have to pay fifty euros for a flight he was checked in on with the airline because he failed to print out his boarding pass.
Note: he failed to print out his own boarding pass.
“May I have your supervisor’s name please?” the tirade begins. “Call security, I’m a customer lady. I’m asking your supervisor’s name so I can speak with your supervisor because I’m unhappy with the way you’re performing you’re job.”
She gets on the phone — either to security or her supervisor, it's unknown — but he's just getting started.
“Ryanair check-in lady … Being a complete, total — what are you being? What are you being right now?” he goes on. “You tell me I have to pay fifty euros for a flight I’m already checked in on. I told you I didn’t come through the departure hall because I came on a connecting flight so I have to come directly here.”
At this point the worker, who is visibly upset, lets out an incredulous laugh which only ignited him more.
“Is there something funny here? What’s the joke? Is it your attitude? That’s the only thing that’s funny here, and it stinks,” he can be heard saying. “You have a bad attitude. You have no business working here and dealing with customers.”
And it turns out she wasn't the only one he was going to go after, as fellow passengers stepped in to help her out and got insulted as well.
“Mind your own business baldy. Go sit down old man,” he said to the first guy. “Tell her to let me on the flight. She’s supposed to print my boarding pass, she works here.”
“And lose some weight, get on the treadmill. You out of shape, donut-eating bald piece of crap,” he directs at another. “You’re nothing man, you’re nothing.”
When he notices that the worker is now crying, he goes in for a few more low blows.
“Oh, are you having an emotional breakdown?” he asks.
Another customer comes in a calmly talks to the psycho, and the video ends with their conversation, and frankly, we’ve seen enough.
So had the airline, thanks in part to the fact that the Internet got a hold of this idiot’s video.
“Our handling agent at Brussels Airport, Aviapartner, is looking into this matter," a spokesman for Ryanair said.
“We will not tolerate unruly or disruptive behavior at any time.”