Chick-fil-A customer finds shocking slur on order ticket!
A recent incident at a Chick-fil-A in LaPlata, Maryland, has left one customer shocked and outraged.
Routine meal turns disturbing.
Marquise Vanzego, a Black customer, visited the fast-food chain on August 23 to grab a quick meal.
He placed a straightforward order: chicken strips, fries, and an iced tea/lemonade mix.
But what should have been a routine transaction took a disturbing turn.
Shocking name revealed.
When his to-go order was ready, Vanzego heard something that made his stomach drop.
Instead of calling out his name, an employee called out “Monkeys.”
At first, Vanzego was confused and thought there had to be some mistake.
“I assumed it couldn’t be my order,” he told TODAY.
Order confirmed as his.
But when he approached the counter, the employee confirmed it was indeed his meal.
It was for a man in a white van, just like Vanzego.
Looking at his ticket, he saw the word “Monkeys” printed where his name should have been.
In shock, Vanzego immediately felt a mix of hurt and anger.
Racial slurs in customer service revealed.
Racial slurs in customer service are, unfortunately, not a new phenomenon.
Fast food chains and other businesses have faced criticism in the past for similar incidents.
In 2018, a Starbucks in Philadelphia sparked protests after two Black men were arrested for sitting without ordering.
And just last year, a McDonald’s in Oregon faced backlash when a Black couple received a receipt with a racial slur on it.
These instances highlight a disturbing pattern where racial insensitivity seeps into everyday transactions.
He shared on Instagram that he gave his order in person, not over an intercom.
He clearly stated his name as “Marquise,” a far cry from what appeared on his ticket.
Vanzego explained his disbelief in a video posted online, questioning how such a mistake could happen.
“There’s no way anyone could confuse ‘Marquise’ with ‘Monkey’,” he asserted.
Emotional impact of incident detailed.
He also described the emotional toll of the incident.
“Your heart has that little sting in it,” he said. “That’s what it felt like.”
After the incident, Vanzego wrote a letter to Chick-fil-A, expressing his feelings of “outrage and disgust.”
He found the slur not only offensive but deeply humiliating.
Owner’s response raises questions.
The response from the restaurant’s owner, however, left him with more questions than answers.
The owner claimed the 17-year-old employee who took Vanzego’s order thought he heard the name “Monkey.”
This explanation, Vanzego felt, didn’t hold water.
“Have you ever heard of a human being named ‘Monkey’?” he reportedly asked.
This story has sparked a broader conversation about racism in everyday life.
What will Chick-fil-A do next? Only time will tell.