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Chick-Fil-A Customer Left Horrified After Seeing What Worker Called Her On Order Ticket

Chick-fil-A customer finds shocking slur on order ticket!

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A recent incident at a Chick-fil-A in LaPlata, Maryland, has left one customer shocked and outraged.

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Routine meal turns disturbing.

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Marquise Vanzego, a Black customer, visited the fast-food chain on August 23 to grab a quick meal.

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He placed a straightforward order: chicken strips, fries, and an iced tea/lemonade mix.

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But what should have been a routine transaction took a disturbing turn.

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Shocking name revealed.

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When his to-go order was ready, Vanzego heard something that made his stomach drop.

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Instead of calling out his name, an employee called out “Monkeys.”

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At first, Vanzego was confused and thought there had to be some mistake.

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“I assumed it couldn’t be my order,” he told TODAY.

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Order confirmed as his.

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But when he approached the counter, the employee confirmed it was indeed his meal.

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It was for a man in a white van, just like Vanzego.

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Looking at his ticket, he saw the word “Monkeys” printed where his name should have been.

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In shock, Vanzego immediately felt a mix of hurt and anger.

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Racial slurs in customer service revealed.

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Racial slurs in customer service are, unfortunately, not a new phenomenon.

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Fast food chains and other businesses have faced criticism in the past for similar incidents.

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In 2018, a Starbucks in Philadelphia sparked protests after two Black men were arrested for sitting without ordering.

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And just last year, a McDonald’s in Oregon faced backlash when a Black couple received a receipt with a racial slur on it.

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These instances highlight a disturbing pattern where racial insensitivity seeps into everyday transactions.

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Incident hits customer hard.

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For Vanzego, this incident hit especially hard.

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He shared on Instagram that he gave his order in person, not over an intercom.

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He clearly stated his name as “Marquise,” a far cry from what appeared on his ticket.

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Vanzego explained his disbelief in a video posted online, questioning how such a mistake could happen.

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“There’s no way anyone could confuse ‘Marquise’ with ‘Monkey’,” he asserted.

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Emotional impact of incident detailed.

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He also described the emotional toll of the incident.

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“Your heart has that little sting in it,” he said. “That’s what it felt like.”

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After the incident, Vanzego wrote a letter to Chick-fil-A, expressing his feelings of “outrage and disgust.”

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He found the slur not only offensive but deeply humiliating.

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Owner’s response raises questions.

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The response from the restaurant’s owner, however, left him with more questions than answers.

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The owner claimed the 17-year-old employee who took Vanzego’s order thought he heard the name “Monkey.”

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This explanation, Vanzego felt, didn’t hold water.

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“Have you ever heard of a human being named ‘Monkey’?” he reportedly asked.

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This story has sparked a broader conversation about racism in everyday life.

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What will Chick-fil-A do next? Only time will tell.

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