A TikTok video has gone viral showing a mother and daughter being removed from a Southwest Airlines flight after yelling at passengers to swap seats.
The clip was shared by the TikTok user @official_norcal_mom on July 15th, after she filmed the incident taking place on a flight from Sacramento to San Diego.
The video has now been viewed over 750,000 times and garnered over 60,000 likes…
In the video, the 2 women were named “Karen” and “Karen 2.0” in on-screen text written by the creator, and it’s not hard to see why.
At the start of the video, the on-screen text explained that the incident began after the mother-daughter duo kept asking passengers up and down the plane to move so they could have an aisle seat.
Southwest Airlines has a “pick a seat” policy which is a first come first serve policy that lets passengers pick a seat when they board the airplane.
The 2 women allegedly started yelling at passengers to get them to swap seats.
Toward the start of the video, they could be seen standing in the middle of the aisle speaking to a flight attendant, who told the pair that “we can’t have nobody yelling” when there are “families” and “little kids” on the flight.
In response, the daughter said she was trying to “make [an] announcement.”
Then, another flight attendant turned up asking them to make their way off the plane as they were causing a disturbance.
The daughter could then be heard saying in reply: “It’s okay, we’ll just go sit down, she [the alleged mother] can just cry and scream on the plane. She’s going to grab onto you and scream and cry.”
In response to saying she would “scream and cry,” a flight attendant hit back, saying, “Ma’am, if you’re going to say things like that, then we have to put you on a different plane.”
At the end of the video, the 2 women could be seen grabbing their luggage and according to @official_norcal_mom, were ejected from the aircraft, which has also been confirmed by the Daily Mail and other news outlets.
Passengers apparently applauded when the women were removed from the aircraft after causing a scene.
The incident comes as more and more cases of passengers acting up on flights have been seen over the last year since new rules and regulations have been put in place due to COVID-19. The Federal Aviation Administration (FAA) said in a recent press release that it has a “zero-tolerance policy toward passengers who cause disturbances on flights, fail to obey flight crew instructions in violation of the FAA’s regulations, or engage in conduct proscribed by federal law.”
The women have yet to be identified, and Southwest Airlines still hasn’t commented on the now-viral video.