LIfe's full of little disappointments.
How we deal with these things is a big part of who we are as people.
However, sometimes instances can ellicit these extreme reactions from people who otherwise calm.
When the issue is over something you're passionate about, you can get very vocal and even garner support.
Chocolate? Yup. Chocolate.
via: TwitterSaima Ahmad takes her chocolate seriously. The 20-year-old London-based law student bit into her Kit Kat recently, she noticed its trademark crunch was missing, according to British website Metro. So she decided to write the company a note...
No crunch? That would ruin my...minute? Two minutes?
via: TwitterIn a sternly-worded letter, Ahmad let Nestle know what was on her mind. The note read: "The truth of the matter is; manufacturers owe a duty of care to consumers.
The specific duty you owe in consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective.
As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle."
But there's more! She offered them a truce under one condition.
She extended the olive branch, but there were conditions associated with it.
Her gripes don't stop there.
"The loss I have suffered is of monetary and emotional significance.
I would like a full refund of the defective pack of Kit Kat I purchased. I have also lost my faith in Nestle.
Clearly, if I wanted to purchase a confectionery item that is purely chocolate, I would have purchased a bar of Galaxy.
I would therefore like to request a life-long supply of Kit Kat so that I can act as a means of quality control – it appears you need me more than I need you."
And Ahmad wasn't the only one who had to endure this kind of emotional damage. Many Twitter users backed up her story with photos like the one above.
via: GeekA Nestle spokeswoman told NBC News that occasionally the factory does flub up. "[A] Kit Kat finger without wafer does leave our factory from time to time but is extremely rare and we have checks in place to try to prevent it happening as far as possible."
via: Student Money SaverTragically, at time of writing, we don't know if Nestle has agreed to meet Ahmad's demands. We have a feeling she'll survive this ordeal either way, though.