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Review: Petlibro

Wendy Lockwood
By Wendy Lockwood
28 Jul 2023
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On This Page
    • 0.1 PetLibro
  • 1 Sign Up for Petlibro
  • 2 Where to Buy Petlibro
  • 3 Petlibro Shipping and Return Policy
    • 3.1 Shipping Policy 
    • 3.2 Return Policy
  • 4 Petlibro Promotions and Discounts
  • 5 Contact Petlibro
    • 5.1 Email
    • 5.2 Contact Form
  • 6 Petlibro FAQs
    • 6.1 Are Petlibro products safe for my pets?
    • 6.2 Is the Petlibro water fountain filter replaceable?
    • 6.3 How do I clean my Petlibro automatic feeder?
    • 6.4 Can I schedule multiple feedings per day with Petlibro’s automatic feeders?
    • 6.5 Are the Petlibro water fountains noisy when operating?

Every pet parent wants the best for their furry friend. They want them to stay healthy and happy, but sometimes our busy schedules can get in the way and make it difficult to keep up with everything pet care entails. The good news is that there are a variety of innovative products available today that can help us in our quest to give our pets the lifestyle they deserve. One example of a brand that’s leading the way in top-notch pet products is Petlibro.

Petlibro has been crafting well-thought-out products to help make daily pet care a delightful experience for cats, dogs, and their doting companions. From the brand’s automatic feeders to its efficient water fountains, there’s something for every pet parent in the thoughtful product line. In this review, we’ll take an in-depth look at Petlibro’s history and what makes its products stand out from the competition.

What is Petlibro?

Founded in 2019 by York Wu, Petlibro is a brand that focuses on fostering a deeper and more intuitive relationship between pets and their owners. Its unique identity is rooted in its mutual curiosity about understanding animals better — from their varied emotions and nuanced communication to their most fundamental needs.

Petlibro’s mission centers around aiding customers to better understand their pets and vice versa. They’ve created an impressive range of products with user-centric, functional, and responsive designs to fulfill this mission.

One such noteworthy product is their automatic pet feeder, a cutting-edge smart device that helps you monitor and manage your pet’s eating habits. It can be programmed to dispense food at specific times of the day and even adjust its portion size depending on the pet’s weight. Whether you’re looking for a comfortable crate bed for your dog’s restful sleep or a sturdy scratching post for your cat’s playful rendezvous, Petlibro’s inventory promises quality and convenience in every piece.

In addition to its innovative product line, Petlibro also has a commanding presence on social media platforms, demonstrating its far-reaching connection with pet parents worldwide. The brand boasts a robust following on Instagram and Facebook, as well as an impressive subscriber count of on TikTok.

Our Review of Petlibro

Here are some of our favorite products from Petlibro’s lineup:

Petlibro Cat Water Fountain

petlibro review

The Petlibro cat water fountain is designed with your pet’s health and enjoyment in mind. The 304 food-grade stainless steel construction ensures durability, safety, and easy cleaning. With its triple-layer filtration system, this cat water fountain effectively filters out hair and removes odors and impurities to provide purified running water. Thanks to its adjustable water pressure, you can conveniently adjust the water flow to suit your pet’s preference. This helps your furry pal to drink more, ultimately preventing urinary and kidney diseases.

The water fountain comes with a stable base that secures it from accidental knockdowns, enabling uninterrupted access to clean water. The BPA-free composition assures a safe and non-toxic environment for your pet. And to top it off, it’s dishwasher safe, making cleanup a breeze.

Petlibro Automatic Cat Food Dispenser

petlibro review

The Petlibro automatic cat food dispenser is an innovative solution to keep your cat fed and happy, even when you’re away from home. Its patented rotor in the bottom of the tank and the secure twist-lock lid ensure accurate and consistent kibble delivery. Additionally, the built-in desiccant bag and sealing strip maintain the optimal freshness of the stored food. The customizable feeding schedule allows you to set 1-6 meals daily, with up to 50 portions per meal, ensuring a proper diet for your furry friend.

The easy-to-read tilt LED panel lets you effortlessly adjust and monitor your pet’s feeding schedule and battery power levels. Plus, the manual feeding button is perfect for rewarding your pet with some extra treats. To make mealtime even more special, the dispenser enables you to record a 10-second message to call your pet to their meal, creating a sense of comfort while you’re away. The built-in infrared sensor prevents food overflow by stopping food dispensing when the outlet is blocked. Best of all, the tank lid, tank base, and food bowl are removable for thorough cleaning.

Petlibro Infinity Cat Tree Tower

petlibro review

The Petlibro Infinity cat tree tower is a game-changer in feline fun and relaxation. The innovative modular design allows specific tailoring to your cat’s preferences, size, or age, making it perfect for multi-cat households. This flexibility allows it to grow along with your beloved cat, providing endless opportunities for rest, play, and exploration in every stage of life.

What’s more, this cat tree tower boasts a 2-second platform setup — the components seamlessly interlock and fit firmly together, creating a sturdy cat tree resistant to shaking or tipping. Each platform can effortlessly support up to 35 lbs, catering to cats of any size and vigor. The cat tree also comes with waterproof and dirt-resistant platforms that expedite cleaning, so you won’t have to scrub it for hours to clean those muddy paw prints.

Petlibro Crate Dog Bed

petlibro review

The Petlibro crate dog bed offers a plush and comfortable sanctuary for your pup to rest and relax. Its special dual-core construction includes a cool gel memory core that regulates temperature and brings comfort during warm days and a high-density support foam that aids in soothing joint pain and muscle stiffness. This thoughtful design caters to dogs of any age, particularly beneficial for older dogs or those with orthopedic issues, ensuring unmatched comfort at every nap.

This dog bed comes with a soft microfiber cover, creating an inviting, soft surface for your furry friend to sit and lay on. Designed with practicality in mind, it features a water-resistant TPU lining to guard against accidents and spills. It can fit in standard crates perfectly, turning ordinary crates into cozy retreats. The bed is available in four sizes catering to a range of dog sizes, ages, and breeds.

Petlibro Interactive Cat Toy

petlibro review

The Petlibro interactive cat toy brings a whole new level of excitement to your cat’s playtime. Equipped with two lightning-fast wheels, it mimics the speedy movement of a rat, captivating your cat and stimulating their hunting instincts. As an added bonus, the colorful flashing light strip will entice your feline friend, keeping them engaged and entertained in a lively pursuit.

This dynamic cat toy features an intelligent built-in sensor, enabling it to run in random directions and then move away when it encounters walls, furniture, or other obstacles. Designed for short, intense play bursts, this toy has a built-in timer that runs for 10 minutes, ensuring your cat can rest between sessions. With a full 1-hour charge, it lasts for 4 play cycles to provide ample entertainment for your pet. Since this toy boasts a BPA-free construction, your cat can boldly bite, chew, lick, and play without worry.

Petlibro Reviews from Customers

Petlibro is a relatively new brand on the market, but it has certainly been making waves in a short span. Customers have touted their satisfaction with both the product quality and the user-friendliness of the entire Petlibro range. Each product, whether it be an automatic feeder, a water fountain, or interactive toys, has been a hit among the pet community.

Regarding the automatic cat feeder, one user said that it solved their previously unsolvable issue with their food-driven cats. They were delighted with the simultaneous activation of all three feeders and found the setup via the app exceptionally easy, user-friendly, and stable. Another fur parent was thrilled with the controlled-portion ability that allowed them to feed their IBD-afflicted cat several small meals throughout the day. What they felt was most beneficial was how the app notified them every time the feeder was low on food.

The cat water fountain has also garnered many positive reviews. Customers shared how it has been instrumental in encouraging their pets to drink more water, effectively balancing out the dry food diet. The ease of cleaning and maintaining the fountain, along with the availability of replacement filters, were additional factors of satisfaction. Another user shared that, even after six months of regular use, the fountain still looked and functioned like new, stating that they highly recommend it to other pet owners.

Moving on to Petlibro’s cat tree, customers loved the space-saving design, allowing it to fit into any corner of the house unhindered without creating an eyesore. Petlibro’s interactive toy also received widespread applause. Cited as the ‘best interactive automatic cat toy’ by one user, the toy’s quick charging, easy-to-use design, and fun elements were much appreciated.

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PetLibro

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If you’re still unsure about whether or not Petlibro’s products are right for your pets, here are a few takeaways to consider: 

  • Petlibro’s automatic food dispenser eliminates the mess cats often create while eating, ensuring your pet’s dining area remains clean and hygienic.
  • The automatic food dispenser allows controlled portions, greatly reducing the possibility of overeating and undereating and fostering a healthy and balanced diet.
  • Petlibro’s app makes it easy to personalize your pet’s feeding schedule, portion sizes and even notifies you when the feeder needs a refill.
  • The brand’s water fountain encourages pets to drink more water, promoting proper hydration.
  • Petlibro’s interactive toys provide mental stimulation and entertainment for your pets, contributing to their overall happiness and well-being.
  • The brand’s innovative and stylish product designs cater to both your pet’s needs and modern aesthetics, seamlessly fitting into your home.

Sign Up for Petlibro

Creating an account for Petlibro is quite easy and usually involves three to four steps. You can do this by visiting the Petlibro website, clicking on the “Sign Up” button, and filling out a form. 

Becoming a part of Petlibro allows you to gain full access to its array of remarkable products. Not only this, but you will also receive exclusive offers and discounts, regular updates on new product launches, and lots more.

Where to Buy Petlibro

If you’re ready to start shopping for your pet and want to explore everything Petlibro offers, pop over to their official online store. There, you can explore its entire catalog of innovative pet supplies, find amazing deals, and make use of exclusive member benefits. You can so find Petlibro’s range of pet care products on Amazon. 

Petlibro Shipping and Return Policy

Shipping Policy 

Petlibro makes shopping a breeze with its simple and transparent shipping policy, offering free delivery for orders over $50. When the order is placed, customers can choose between ground shipping, which delivers within 5 to 8 business days, and expedited shipping, which takes 3 to 5 business days. It’s important to note that during peak periods, such as holidays or Black Friday and Cyber Monday, dispatch may take up to 5 business days. Once items are shipped, customers receive a tracking number via email or text to monitor their package’s progress.

Return Policy

Petlibro places customer satisfaction at the forefront of its priorities with a 30-day return policy. To initiate a return, make sure the product is in its original packaging, unused, and in the same condition as it was received while keeping the proof of purchase at hand. Keeping track of the model number and PN code when requesting the return will make the process quicker. Petlibro’s customer service team will then assess the returned item and issue an appropriate refund or exchange.

Petlibro Promotions and Discounts

Petlibro offers exciting promotions and discounts throughout the year, allowing customers to bag incredible deals without overspending. In addition to these seasonal sales, if you’re making your first PURR-chase with Petlibro, you’re in for a treat. As a warm welcome to the Petlibro family, the company offers a fantastic 10% off on your first order. 

Petlibro also entices with unbeatable bundle deals. These combinations often include their popular products grouped together at an irresistibly reduced price, making them an excellent option if you’re looking to buy multiple products at once. 

Contact Petlibro

Email

If you have concerns or questions about their products, feel free to email them at [email protected]. Petlibro’s dedicated team will get back to you within 24 hours during weekdays. 

For marketing-related inquiries, you can reach out to Petlibro at [email protected], where they will help you with any collaboration and promotion. 

Contact Form

If you need to discuss a return or exchange, it’s recommended to fill out the contact form on the Petlibro website. This will allow support to assess your case more efficiently, ensuring a smooth return or exchange process.

Petlibro FAQs

Q: Are Petlibro products safe for my pets?

A: Yes, all Petlibro products are made from pet-friendly and non-toxic materials, so they are completely safe for your pets.

Q: Is the Petlibro water fountain filter replaceable?

A: Yes, the water filter in the Petlibro water fountain is replaceable. It's recommended to change the filter every 2-4 weeks for optimal performance.

Q: How do I clean my Petlibro automatic feeder?

A: Many parts of the Petlibro automatic feeder, such as the food tray and food tank, are detachable and easy to clean. Always refer to your specific product's manual for cleaning instructions.

Q: Can I schedule multiple feedings per day with Petlibro's automatic feeders?

A: Yes, Petlibro automatic feeders allow you to schedule multiple feeding times throughout the day according to your pet's dietary needs.

Q: Are the Petlibro water fountains noisy when operating?

A: Petlibro water fountains are designed to operate quietly, with noise levels often far below human and pet hearing capabilities. This means you won't have to worry about any annoying noise disturbing your pet's drinking experience.

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Wendy Lockwood
By Wendy Lockwood
Wendy Lockwood is a journalist based in North Carolina with over 13 years of experience covering parenting, home, kitchen, and cooking. She has two daughters, Jodie and Alexis, and a grandson on the way. When she’s not with her family, Wendy enjoys reading on her porch, cooking for her husband, Mark, and taking long walks out in nature. Even though Wendy is not much of a traveler, she loves taking trips to the ocean where she can read, walk and enjoy the sunshine.
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